Jerry S. Faigin

Ventura , California 93003

E-Mail: jsfaigin@sbcglobal.net 

Personal Web Page: http://www.jsfmusic.com

2003

To Whom This May Concern:

It is my understanding you are interested in filling a technical position for a responsible Computer Systems person with hands on experience and an understanding of system hardware and software for your business needs.  I am a certified Novell Administrator, PC Specialist.  I possess a sound academic background as well as real world experience in many other skills such as business, computers, networks (LANs), training, and electronics (had confidential clearance with the NAVY).  I use and can train others on Windows, Microsoft Office and Other Smart Suites.  I have trained and helped many people in popular office software programs.  I have built PC clones, worked with tape backup systems, CD-ROM, IDE, SCSI devices, NIC cards and other interfaces.  I have built and modify PCs with networks for clients and myself!  I also created my WEB site and generated code using Microsoft's FrontPage 2000! 

Having earned my Associates degree and finished the required Business courses with over 80+ units completed with a 3.36 GPA at Ventura College, I now have a strong background in accounting with programs such as Dac Easy, Business Works, Quick Books, Levinson Lyon/Charter House, etc.  I will continue my education at college and private schools for a Bachelors degree.

I believe the combination of my background, skills and the way I work with colleagues and professionals makes me a team player as well as a valued asset to someone’s company.  I will not waste your time and will do my best to get the job done!  My salary requirements are negotiable.  I am looking forward to meeting with you to discuss the future of our working together and answering any questions about my qualifications.

I am enclosing a copy of my personal resume.  I am seeking a permanent career in the field of teaching or working as a PC Specialist on large-scale networks technology.  I am disabled and now require assistance. If you need references, transcripts or syllabuses from courses and work completed I will be glad to make them available to you. 

  Thank you for your time and effort in reviewing this material sent to you.

Sincerely,

Jerry S. Faigin

Encl.

Jerry S. Faigin

Ventura , California 93003

E-Mail: jsfaigin@sbcglobal.net

Personal Web Page: http://www.jsfmusic.com

OBJECTIVE

Obtaining a permanent career in the field of teaching or working with a team of PC Specialists with technology on large-scale networks, dealing with various types of business operations in a class room or business environment, with advancement in this chosen field of interest.

SKILLS

Software:

Microsoft Office; Lotus and Corel Smart Suites; Reflections, PC Anywhere 32, Shiva, BitWare, LapLink and other communication programs; Act, Organizer by Lotus or GoldMine - Contact Management Programs; Well-versed in the use of most common accounting and business software programs and more..

Operating Systems:

Windows 3.11, ‘95, ’98, NT 4.0 & 3.51, 2000, XP, DOS 3.3 to 7.0, OS/2-WARP, Netware 3.1x/5.1x, some VAX and UNIX using “Linux”

Programming:

Back in 1996 I took classes and wrote code with Business BASIC programming on the HP3000; Microsoft, ANSI "C", Quick Basic Language & DOS-Batch files, ACT's data base, Data Boss and Latice 5.5 for GEMDOS systems for ATARI.  Today I generate HTML code with Microsoft's FrontPage 2000.

Main Frames:

Hewlett Packard 3000, Data General MVS 2500 and HoneyWell.

LAN & More Skills:

Hands-on experience using Microsoft’s NT 4.0, 3.51, 2000 and XP with over 1,200 users on a LAN; Installed and worked with Netware 3.x & 4.x; Installed and worked with Lantastic 6.0; Worked with Bayon Vines 7.0 and wrote a beginners manual for administrators; Cut and splice cable systems for bridges and routers; Build, modify, train, install and repair PCs, multimedia and network systems; MIDI operations on ATARI 1040ST, IBM and Macintosh;  Experienced with Picture Tell products dealing with video conferencing and setting up T1/bridge connections;  Installation and training on scanners, printers plus a strong background with using electronic test equipment;  Able to troubleshoot electronic equipment at circuit board level with schematics;  Web page designer.

EMPLOYMENT

 Nov 2000 to 2002    PC Support Analyst II,J.D. Power and Associates in Westlake Village.  In installed Microsoft software for PCs using NT, 2000 and Windows  98. I supported PDAs, laptops PCs and printers for 500+ employees throughout the US and other countries.  Their hardware was mostly Dell and Toshiba.  I also supported various models of HP printers.  I was one of four on phone  support people called “Helpdesk” and worked with a network team to solve issues from the network outlets to the servers or tie into workstations using “Netop”.  I also helped move them from the Augora Hills building and helped combine their Newberry Park office so the two offices were combined.  I was responsible for maintaining used and new inventory and redesigned our service tech bench  to be more efficient.  I also handle RMAs (Return Merchandise Authorizations) for damaged goods.  This place was fast pace high energy and I wore many hats to get the different jobs done.

$25.00 per hour for 40 hours per week - fixed

Dec – June 2000          Computer Lab Technician, Oxnard Elementary School District, assigned at Rose School. A Microcomputer Specialist and Network Administrator for Netware 3.12. This includes administrating TCP/IP, e-mail, and IPX/SPX between the Novell Server / NT servers and the Window ’95 Workgroups at 100+ clients work stations. Responsible for moving over 50+ workstations from Netware 3.1x to NT 4.0 servers educating teachers/children K1 through 6 grade. Upgrading the Work stations to their maximum potential (memory, sound, software, etc...). Respond to trouble calls placed by teachers on malfunctioning microcomputers and Peripherals. Install and configure software and PC components. Perform data Communications projects by installing cabling and relocating computer equipment. Provide routine and emergency maintenance on hubs, computers, modems, printers, Scanners and specialized data communications equipment. Restore deleted data or fix Corrupted data when possible. Responsible for providing user training and installing "Win Class 5.0 software on users systems, installing software from "Rossetta Stone" to Microsoft’s "Office" as instructed by the central office in Oxnard.  I also installed (from my recommendation) a PC projector, restored the old style laser players back to working order from "Pioneer" and set up a library that was stored away and forgotten.  Responsible for leaving reports on my progress for the next "Computer Lab Technician".

June 99 - July              Customer Engineer (CE), IT Force - Contracting with NCR & MCI WorldComm was a 3 month contract. Tracking inventory for network systems and inputting information to a database back on the east coast. Unfortunately the contract only lasted 1 month.

1998 - 99                  Client, LAN, Administrator, WestCoast Solutions, Inc., (a Contractor for the Ventura County Government Center - Administration Building). A Microcomputer Specialist and Network Advisor for Netware 3.12 & 4.11. This includes administrating TCP/IP, e-mail, and IPX/SPX between the Novell servers and the Window ’95 Workgroups at 110 client's work stations. Responsible for converting over 50 plus workstations from Windows 3.1x to Windows '95 and upgrading the DX486/66 PCs to their maximum potential (memory, hard drive size, software, etc...). Respond to trouble calls placed by users on malfunctioning microcomputers and peripherals. Install and configure software and PC components. Perform data communications projects by installing cabling and relocating computer equipment. Provide routine and emergency maintenance on HUBs, computers, modems, printers, scanners and specialized data communications equipment. Restore deleted data or fix corrupted data when possible. Responsible for providing user training and installing Anti-virus software on users systems, installing software from GroupWise to Microsoft’s "Office". Received special training on Y2K using "BindView" and "NeoMedia" programs. Implemented scans with the Y2K software to generate reports. Also generated new ideas of saving money by buying for less by other vendors.

$ 27.00 per hour for 40 hours per week - fixed

1997 – 98            Microcomputer Specialist, Force 3, Inc. Crofton, Maryland (a Contractor for the Naval Facility Engineering Service Center (NFESC) ESC71 "Help Desk" in Port Hueneme). Install, advise and repair various hardware and software components for the 550 users at the U.S. Naval Facility Engineering Service Center. Maintain systems dealing with their PC’s connected to their networks. This includes administrating e-mail, TCP/IP and IPX/SPX between the Novell/NT 4.0 servers and the Window ’95 Workgroups. Setting up remote locations with modems and RAS systems. Respond to trouble calls placed by users on malfunctioning microcomputers and peripherals. Install and configure software and microcomputer components. Perform data communications projects by installing cabling and relocating computer equipment. Provide routine and emergency maintenance on HUBs, computers, modems, printers, scanners and specialized data communications equipment. Restore deleted data or fix corrupted data when possible. Responsible for providing user training and writing technical documentation, installing Norton and McAfee Anti-virus software on users systems, installing software from NT 4.0 Workstations to Microsoft’s "Office". I am the "Point of Contact" and responsible for all operations concerning the PictureTel’s Video Telephone Unit (VTU). Involved with anything dealing with a Video Telephone Conference (VTC) on all levels, booking, setup, recordings, moving the VTU, reconnecting the network closet to the T1, writing instruction manuals and more. Also worked on printers and Macintosh when it is needed.

$26.54 per hour for 40 hours per week - fixed

 1997 – 97        Service Technician, U.S. Techs, Seattle Washington. Field PC technician for Ventura County, responsibilities range from complete network, computer repair service for a customer’s home or business. Work on all models and makes dealing with PCs and MACs. Deal with the installation and configurations of various software and hardware. Advise and train when needed.

$38.00 per hour based on per jobs completed

1996 - 97         Microcomputer Specialist, Applied Technology Associates, Inc. Ventura, CA. (a Navy contractor in which I received confidential clearance) Install, advise and repair various hardware and software components for 1000+ users of the U.S. Naval Surface Warfare Center. Maintain systems dealing with their PC’s connected to their networks. This includes administrating e-mail, TCP/IP and NETBOUI between HP3000’s (Lasersoft) to 9000’s, VAX, Windows NT 4.0/3.51 and Workgroups. Set up remote locations with modems and Shiva systems. Respond to trouble calls placed by users on malfunctioning microcomputers and peripherals. Install and configure software and microcomputer components. Perform data communications projects by installing cabling and relocating computer equipment. Provide routine and emergency maintenance on terminals, computers, modems, printers, scanners and specialized data communications equipment. Restore deleted data or fix corrupted data. Responsible for providing user training and writing technical documentation, installing IBM and Dr. Soloman Anti-virus software on users systems, installing software from NT Servers to Microsoft’s "Office" from a remote site, to installing a CD ROM carousel to a Novell 3.12 Server. Also worked on printers and Macintosh when needed.

$23.74 per hour for 40 hours per week - fixed

1993- Present     Independent Computer Specialist. Advise, test and assist various businesses such as "Demand Systems" (a Retail computer store) "EDS/Delco", the commodities brokerage firm of "Opportunities In Options", the Law Firm of "Cunningham and Lansden", "Charter House/Levinson Lyon", "Acqua Coolers", and various building contractors. With regard to installation and utilization of business-related software programs, from networks to contact managers to word processors to data bases to accounting packages dealing with Office Automation.  I’ve trained and taught military personnel on the "Naval CBC base", WordPerfect and Lotus 123 and Netware 3.12 for field use.  Also experienced in MIDI (Musical Instrument Digital Interface) systems.

$25 to 75.00 per hour

1988- 93          Owner/operator, J.R. Metals Co., Ventura, CA. J.R. Metals is a brokerage dealing with trade in specialty non-ferrous and high-temperature alloys.

$10 to 45.00 per hour

1985- 87          Service Technician, Imperial Equipment, Inc., Van Nuys, CA. Installed and maintained robotic printing device (SR1000-U/Aupter).

Started at $ 9.00 - Finish $10.50

1982- 84          Systems Design Engineer, Communicom, Inc., Culver City, CA. Responsible for survey and design of cable television system wiring for multi-unit buildings (Capitol Records, Great Western Motels); installed cable systems for Hotel Bonaventure and other clients.

Started at $ 8.00 - Finish $ 9.75

 Jerry S. Faigin

Ventura , California 93003

E-Mail: jsfaigin@sbcglobal.net

Personal Web Page: http://www.jsfmusic.com

EDUCATION

1994- 95

_______

1991- Fall ‘96

_______

1987- 88

_______

1987

______

1985

Certified Novell Administrator (CNA)

                        Computer Focus, Ventura, CA  

_____________

Associates degree - Business Administration major,

                        Management of Information Systems - minor    

                        GPA 3.36 over 80+ units

                        Ventura Community College, Ventura, CA

                        (Will complete Bachelors degree at California State University)  

--------------------------------------

Electronics Major

                        Riverside Community College, Riverside, CA  

_____________

Photocopier Technician

                        Practical Schools, Anaheim, CA  

_____________

Electronic Drafting and CAD Operations

                        North Valley Occupational Center, Mission Hills

ACTIVITIES

Life time member of Alpha Gamma Sigma Honor Society

Life time member of Alpha Beta Gamma Honor Society

1994 - Vice President of a computer club users group

References:

Applied Technology Associates, Inc. (ATA)

Charles Tedder – Senior Group Manager

6401 Telephone Road, Suite 125

644-6806

Opportunities In Options, Inc. Commodities Brokerage

D.L. Compton - Executive Vice President

300 Esplanade Drive, Suite 200

278-4330

Demand Systems, Computer Retail Store

Tim McCoy & Andrew McClurg - Partners

569-D Constitution Avenue

482-7900

My salary requirements are negotiable.

References, transcripts or syllabuses from courses and work completed can be made available to you upon request.

Thank You